We define Dynamic Business Architecture as a disciplined approach to management that recognizes the business as a complex, dynamic system of internal and external capabilities. These capabilities operate in a network to deliver higher customer and shareholder value and in a way that is capable on continually improving itself.

There are four key concepts in this definition:

1. An approach to management - this is a deeply held philosophy and practice of management that is alive at the top and all across the organization and culture…everyday. It is a constant focus on linking strategy to operations. This is not an annual planning exercise or staff Enterprise Architecture function. This is not documenting — it is doing.
   
   
2. Dynamic system of capabilities - capabilities are a combination of people, processes and technology that can solve for a particular business need, at its core the business is a collection of capabilities and to capture the business model it must have capabilities as the central modeling construct – not the organization chart. The organization chart plays a supporting actor role in capability based business.
   
   
3. Customer and shareholder utility - the capabilities are organized in network to deliver on your strategy of higher customer and shareholder value. Your operating model must directly reflect your strategy. And finally...
   
   
4. Continually self-improving - a model and a culture that loudly and proudly finds defects and performance breakthrough opportunities and implements them routinely.