Accelare’s Work with Perot Systems

Business Challenge

One particular business unit, which accounts for 30% of the firm’s revenue, was facing an erosion of profits despite an almost doubling of revenues.

The leadership thought these problems could be resolved through reengineering and automation of the existing business processes. The Accelare team was able to convince the leadership team that the problems with the performance of this unit were more fundamental than inefficiency. The entire IT outsourcing industry had changed and they were following their competitors right off the figurative cliff. This entire program was doomed to fail; as their team was trying to optimize a 1980’s business and operating model that was not competitive with 2007 technical and marketplace innovations.

Outcome

Accelare helped them design and gain funding for a new operating model that reflected the trends and buying patterns of the mass of IT service buyers.