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Placing the Customer's Experience (CX) as the standard for success, Accelare leverages our patented ‘S2E’ process to ensure a holistic implementation of the three core aspects of customer support - Community, Knowledge and Case Management - to ultimately deliver the value outcomes of adoption, self-service, faster resolution time and engaged agents.
Your digital transformation journey starts with IT Service Management. Our unique approach helps you achieve success with:
Consistent processes deeply rooted in ITIL best practices.
Efficiency gains via self service and automated workflows.
Transparency and accountability via powerful real time and actionable reports & dashboards.
Assess your enterprise fitness to establish a strategy on a page (OKRs), then manage and track performance of OKRs and subsequent changes to enterprise fitness.Learn More →
Design, develop and manage your new 2.0 transformational services via Accelare’s well-structured and holistic Service Design Lifecycle Management process to shorten time-to-market, minimize false starts, and maximize ROI of your service portfolio.Learn More →
Welcome to Accelare’s City of Innovation, your source for pioneering solutions to digitally serve your citizens. Using the ServiceNow Platform, we will share the most compelling strategies to deliver digital experiences that connect your communities.