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OUR HISTORY

A Trusted Partner for Creating Fit Enterprises

Accelare was founded in 2001 as a result of two simple observations:

  • Most businesses are missing a critical process – a process that links strategy to business-model innovation with a more agile approach to implementation, and
  • Most businesses have structural and governance-model deficiencies
With this, Jack Calhoun and Mark McCormick set out to change the world by helping organizations improve Enterprise Fitness: the ability to run, improve, and transform simultaneously using the  Strategy to Execution process and WorkFit management collaboration software.

 

What is a Fit Enteprise?
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THE MISSION

Always Striving For More

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Nulla fringilla, orci ac euismod semper, magna diam porttitor mauris, quis sollicitudin sapien justo in libero. Vestibulum mollis mauris enim. Morbi euismod magna ac lorem rutrum elementum. Donec viverra auctor lobortis. Pellentesque eu est a nulla placerat dignissim.

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ACCELARE

Meet The Team

Accelare staff work as members of your team to boost productivity and bring out the best in everyone. 

Our multi-disciplined teams include strategists, business architects, user experience engineers, leadership coaches, designers, illustrators, process engineers, project managers, and software engineers with diverse industry experience.

We work together to advance strategy, operational innovation, and execution through highly-collaborative, fit teams.

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Jack Calhoun

Co-Founder

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Jack Calhoun

Co-Founder

Jack co-founded Accelare to reinvent the theory and practice of management. For over a century, businesses have operated under the inadvertent tyranny of hierarchy and industrial era design principles.

WorkFit and the Strategy-to-Execution process are the heartbeat of Jack's work to unleash the power of inspired, connected, agile teams with engaged, authentic leaders to design new business models and build high-performance organizations.

Jack is a noted author and speaker, contributing to such works as:

Jack holds numerous patents and is a principal in a number of early-stage companies.

Jack is also a Board Member and Vice-Chairman of Healthcare Delivery of the Tennenbaum Institute at Georgia Tech.

In his spare time, Jack is an avid skier, surfer, runner, and musician.

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Mark McCormick

Co-Founder

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Mark McCormick

Co-Founder

Mark is a noted consultant and software architect who has served business and IT leaders for the past 20 years. He is passionate about helping clients ensure they are investing in the right initiatives and delivering those initiatives as quickly as practical.

Mark's work has been cited in several business books over the past decade, including:

Prior to co-founding Accelare, Mark worked at Perot Systems where he designed Harvard Pilgrim Healthcare's groundbreaking approach to simplifying health plan administration through HPHConnect, one of the first online enrollment and billing solutions for health plans

Before that, he founded a software development firm and authored several sales proposal automation software solutions and a law firm contact and conflict management system.

Outside work hours, Mark and his wife Diane enjoy the challenge of raising their two daughters, Riley and Delaney. Mark is also an avid golfer and competes at state and national levels. He enjoys reading US history and biographies of historical figures.

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Amber Roman

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Amber Roman

Amber’s 17+ years of experience combines a well-rounded enterprise view of business, operations, and technology aspects of organizations. Her experience spans Strategic Planning, Project Management/EPMO/PMO, Enterprise Architecture, Business Architecture, Business Analysis, Change Leadership, Organizational Design, leadership, and information technology.

Amber is an effective advisor in managing and driving change in organizations in Health Plans, Insurance, State Government, Financial Services, Technology and Higher Education. Her practical experience both consultant and employee give her insight into managing teams, programs, and projects in ways that connect them to strategic intent and adaptable execution frameworks, to deliver tangible results.

Andrea Pohlman

Andrea Pohlman

Vice President, Central Region General Manager

Andrea Pohlman

Andrea Pohlman

Vice President, Central Region General Manager

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Anton Nielsen

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Anton Nielsen

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Brendan McLaughlin

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Brendan McLaughlin

Brendan brings over 20 years working with clients on business strategy, technology adoption, organizational change, and process redesign. He has been at the forefront of multiple technology waves, helping clients to achieve rapid business value from new and emerging technologies.

Brendan’s career has focused on leveraging technology to support strategic change across a variety of industries; including healthcare, high technology, financial services, and government.

Brendan has been an executive in both high technology and consulting companies, where he has always been at the intersection of strategy and technology.

In his spare time, Brendan enjoys golfing, skiing, and cycling.

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Chris McLean

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Chris McLean

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David Simmons

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David Simmons

Hannah Will

Hannah Will

Principal Consultant

Hannah Will

Hannah Will

Principal Consultant

Before her career as a consultant, Hannah spent over a decade working with Dr. Michael Hammer. She has leveraged this experience and has educated leaders of corporations, not-for-profits, and the military on the benefits of the process-centered organization and transformational customer experience.

 With over 25 years experience working with such clients as the U.S. Air Force, Zurich Financial, Harvard Pilgrim Health Care, Citizens Bank, and the Massachusetts Registry of Motor Vehicles, Hannah has become a subject matter expert in marketing, business development, customer experience management (CXM), workforce optimization, and process-redesign.

 Hannah’s strengths lie in looking at the end-to-end customer experience as a multi-faceted journey. She uses market segmentation and "personas" to create a more robust view of the customer experience and incorporates this into illustrative maps of the journey. She has a keen ability to identify and conceptualize the holistic view of the customer experience: culture, people, process, and data.

 Hannah holds a Bachelor of Arts from Harvard University in American History and Economics and a Master of Business Administration from Simmons Graduate School of Management.

Hannah is a Trustee of the Woodward School for Girls and the President of the Harvard Club of Quincy. In her spare time, she enjoys doing stand-up comedy and rowing crew.

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Hugh Flood

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Hugh Flood

Hugh draws on over 20 years of experience leading implementation programs, designing business architectures, and re-engineering processes for clients across a diverse set of industries including Healthcare, Financial Services, Pharmaceuticals, Utilities, Chemicals, and Manufacturing.

While at Perot Systems early in his career, Hugh was looking for a way out of the monthly grind of Finance and was revitalized when he joined the company's fledgling business consulting group where he could dive into solving important client problems. When Perot Systems bought Business Architects, he met Jack Calhoun, Accelareís Co-Founder, and worked with him on the business turnaround of Harvard Pilgrim Healthcare.

When Accelare launched in 2001, Hugh leapt at the chance to join the team. He applies his own pragmatic approach to one that values delivering client results over displaying an encyclopedic knowledge of consulting jargon and acronyms.

Hugh can be found on weekends in Miami taking fitness classes from Pilates to boxing. He claims he does this to clear his mind, but in reality he is in denial of the aging process.

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John Anderson

Senior Consultant

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John Anderson

Senior Consultant

John is a Senior Consultant at Accelare and brings with him years of experience in consulting and healthcare management. Prior to his role with Accelare, John worked in Life Sciences consulting focusing on the commercialization of novel pharmaceuticals, medical devices, and medical diagnostics. His strategic expertise in commercialization, or market access activities, led to the successful launch of many new and emerging technologies. John also worked for a health insurance carrier as a Senior Provider Relations Manager. His focus on developing and maintaining relationships with delivery networks and provider groups helped the growing carrier deliver high-quality care. John’s experience across the healthcare industry gives him a unique perspective on industry stakeholders and strategic activities that drive growth.

Most recently with Accelare, John worked with a health insurance partner to define and outline a digital marketing strategy aimed to enhance customer awareness, improve customer experience, and ultimately increase market share and revenue for the carrier. Through his work, John has extensive experience in the Strategy-to-Execution process, large scale project management, and structured agile/scrum.

John received a bachelor’s degree in Management and Business and a minor in Mathematics from Skidmore College. In his free time, John enjoys spending time with friends and family, traveling, and perfecting his cooking craft.

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James Dowling

Adjunct Faculty

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James Dowling

Adjunct Faculty

Jim is a maker, learner and coach with a keen interest in helping individuals, teams and organizations realize their performance aspirations. People let too many things get in the way of actualizing what they know in the heads to be helpful and productive. Often all they lack is someone to ask the right questions, make their aspirations actionable and coach them through realization.

After leaving the Electrical Engineering Lab for Information Technology, Jim found his work/playground. A place where people, process, technology and business can align to produce amazing results but rarely do so without struggle. Jim has led Teaming, Leadership Alignment, Leader Development, Change Management and Strategy Clarification programs.

He is a Co-author of The Capable Company: Building the Capabilities that Make Strategy Work (Wiley) and holds two patents related to disc drive performance enhancement and one for holistic computer resource management.

Jim maintains a healthy balance with frequent travel, flamework – glass art, photography, Internet of Things tinkering, and providing science lesson plans and supplies for the two middle-schools in his neighborhood.

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Joy Scott

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Joy Scott

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Justin Lee

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Justin Lee

Justin manages Accelare software development and is a key contributor to the design, development, and support of WorkFit, Accelare’s tool for implementing Strategy to Execution (S2E).

Justin works with clients and his Accelare colleagues to gather business requirements for new and enhanced features in WorkFit. He then translates those requirements into technology, managing the design, testing, and delivery of those features.

Justin loves solving problems and delivering great user experiences.

Outside of work, Justin enjoys writing music, golfing, and disc golfing.

Kyle Merker

Kyle Merker

Kyle Merker

Kyle Merker

Kyle is a promising consultant with the energy and drive essential to a productive team. At the Department of Early Education and Care (EEC), Kyle assisted in implementing Strategy to Execution (S2E). His leadership helped EEC define a vision and plan for service development. Kyle also assisted in mapping end to end processes and in identifying process efficiencies.

Prior to joining Accelare, Kyle received his Bachelors of Science in Environmental Systems at the University of California San Diego. He is currently enrolled in the MBA program at Northeastern University, concentrating in Innovation/Corporate Venturing and Data Analytics.

When Kyle is not working or studying, he loves exploring the outdoors: backpacking, surfing, and diving.

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Mark Withington

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Mark Withington

Mark leads Accelare's Service Design Lifecycle Management (SDLM) and Customer Experience Deployment practices using Accelare's proven methodology that instantiates Service Design and Customer Experience through a multistep stage-gate process; aligning the customer’s Service Level Expectation (SLE) with the enterprise’s capabilities.  

With over 30 years of experience ranging from sales, marketing and global distribution to Product Lifecycle Management (PLM) and open source software development Mark has helped clients such as Citizens Bank, Harvard Pilgrim Health Care, Perot Systems, Workscape, Target, AvMed, NASCO, Neighborhood Health Plans, the Massachusetts Registry of Motor Vehicles, and The Public Consulting Group optimize processes/technology and codify their product/service development. He has broad delivery experience ranging from process (SDLC) and governance design to SOA discovery and Product Lifecycle Management. 

Mark is a TOGAF-9 certified Enterprise Architect, holds a Master’s degree in Business Administration from Northeastern University and a Bachelor of Science in Electrical Engineering from the University of New Hampshire. He is also the founder and former benevolent dictator of BostonPHP.org, a very popular open source user group in the Boston area. 

Outside of work, Mark enjoys backcountry skiing, cycling, mountain biking, singing, ice hockey, golf, tennis, economics, woodworking and myriad other general areas of mischief.

Martin Hamilton

Martin Hamilton

Senior Director of Business Development

Martin Hamilton

Martin Hamilton

Senior Director of Business Development

Martin has built a brand focused on earning the trust of clients and partners, bringing knowledge and experience in enterprise software and consulting services.  With a client-focused mindset, Martin’s expertise lies in helping organizations to deliver outcomes in: Human Capital Management, ERP and Enterprise Service Management.  Martin is a collaborative business development leader with a track record of exceeding goals and establishing new markets.

During downtime Martin enjoys: golfing, adventure travel, trying new foods, and relaxing with his wife Amy and beagle puppy Langdon.    

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Mark Bonanno

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Mark Bonanno

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Matt Burke

WorkFit - Managing Director

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Matt Burke

WorkFit - Managing Director

Matt is a business development leader at Accelare focusing on our WorkFit Product and bringing more than 20 years’ experience in enterprise software sales and services to his position.

In addition to his diversity in the technology space, Matt is experienced with enterprise solution sales, product sales, and delivery best practices. With his expertise in complex sales strategies, he has a proven track record bringing business value to his customers.

Prior to joining Accelare, Matt enjoyed a 17-year sales career at several companies, including Sun Microsystems, BMC Software, and Unisys, where he held a variety of sales positions servicing both strategic and small/medium-sized accounts. He has been widely recognized for his sales achievement.

Matt holds a Bachelor of Arts degree from the University of Oklahoma where he was a proud member of the 1992 College World Series Team.

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Matthew Donovan

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Matthew Donovan

Matt is an up and coming business architect who uses his knowledge of Strategy to Execution to help organizations define their business strategy and to guide them in their reengineering effort. As a certified Scrum Master and a Scrum coach, he is capable of implementing Agile and Scrum practices on a variety of levels; helping companies create and develop high-performing, cross-functional teams.

Prior to joining Accelare, Matt worked as a researcher at the Vermont Legislative Research Service, where he and his team supported the Vermont House of Representatives by providing non-partisan, fact-driven reports to provide background on various issues in the state.

In his free time Matt can be found sailing and fishing during the summer and skiing as much as he can in the winter. He is also a fitness enthusiast, who enjoys pushing his limits through CrossFit

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Matt Gamerman

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Matt Gamerman

Matt has worked over 10 years to analyze, identify and provide solutions to complex business challenges. He received his undergraduate degree from Tufts University and his MBA from Northeastern University.

Since joining Accelare in early 2016, Matt has worked with several clients including the Department of Children of Families, the Massachusetts Bay Transportation Authority, the Department of Revenue and a private healthcare company.

At the Department of Revenue (DOR), Matt worked as part of a small team to assess the operations of the tax processing group. Once the assessment was complete, Matt and his Accelare colleagues recommended over two dozen projects that could help improve the department’s workflow efficiency. Matt managed a project track focused on developing employee training — highlighting and reinforcing an end-to-end understanding of the department’s operations. In addition to overseeing the training project, Matt assisted in the delivery of two other project tracks.

Matt has the proven ability to manage client needs through clear and communication skills.

Areas of Expertise / Skills:

· Agile Certified

· Team Leadership

· Delivery of Presentations

· Process Assessment

· Continuous improvement

· Strategic Planning

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Maureen Whooley

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Maureen Whooley

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Mikyas Aklu

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Mikyas Aklu

Mikyas Aklu is a hands-on consultant skilled in process improvement, business process optimization and ability to manage cross-functional work teams.

Over the past two years with Accelare, he worked on several projects at different agencies in the Commonwealth of Massachusetts. At the Human Resources Department (HRD), Mikyas managed a transformation project that allowed Massachusetts’ HR operations to holistically and deliberately move toward a contemporary talent and performance management services organization, while realizing big efficiencies from a new operating model and platforms.

At the Department of Revenue (DOR), Mikyas managed a run and improve project in the Inbound Operations department. After an initial rapid assessment of DOR’s processing unit, the team identified 26 process improvement opportunities. In subsequent phases, Mikyas managed the implementation of several of these initiatives, ranging from work flow optimization to tax form redesign.

Mikyas received his MBA from Northeastern University and a BS in Biochemistry from Eastern Mennonite University.

Areas of Expertise/skills:             

  • Project Management
  • Agile Certified
  • Team Leadership
  • Fingerprint principle
  • HubSpot Certified
  • Continuous improvement
  • System Implementation
  • Rally and Application Lifecycle Management
  • Vendor Selection
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Nancy Seprinski

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Nancy Seprinski

Nancy brings over 20 years’ experience to her role managing a variety of operational areas at Accelare, including accounting, human resources, employee on-boarding, and compensation and benefits administration. 

As our office manager, she helps set a clear path for success for each of our employees.

Nancy’s prior positions with globally-recognized leaders, like PricewaterhouseCoopers, instilled in her a commitment to taking a "Team Effort" approach to developing organization success.

Nancy likes to spend time with her husband, family and friends traveling and exploring new places.

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Nigel MacClancy

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Nigel MacClancy

In his everyday work, Nigel is a strong proponent of Accelare’s “Fingerprint Principle” — ensuring our clients are fully vested in the methodology we advocate, our collaborative approach, and the outcomes we achieve together. 

He has domestic and international experience in strategic planning, product lifecycle planning, new product planning, product portfolio management, alliance and partner management, project management, IT systems acquisition, and implementation. He has worked for large, established companies and start-ups. 

Nigel’s industry experience includes Insurance, Healthcare, Hospitality, Consumer Electronics, Energy Generation & Transmission, Mining & Mineral Processing, Semiconductor Development, Life Sciences/Biotech, State Government, Defense, and Professional Services.

When not on the job Nigel enjoys spending time with his family. He coaches his daughter’s soccer team, enjoys skiing, golf, landscaping, keeping fit, and generally being outside.

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Rich Giordano

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Rich Giordano

Rich is a valued, energetic Accelare team member who has been helping his clients find solutions to their problems for many years.

Rich has the ability to maximize his teams’ efforts, always looking to match individual skills to the problem at hand. His clients and colleagues have appreciated his breadth of skills and his style of rolling up his sleeves to lend support throughout his many years of consulting work.

Rich’s experiences have been across a wide range of industries. Most recently, he has been helping his client improve requirements development for program and project work. Prior to his consulting career, Rich held a series of executive positions in Healthcare and Software industries.

Rich is fascinated by personalities. He enjoys meeting different people and learning about their worlds. In his time off, he is an avid sports fan with a passion for football. 

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Richard Lynch

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Richard Lynch

Rich has been on the front line of the strategy-to-execution, capability management, and new growth platform movements, leading to the creation of many practical tools and methods to orchestrate sustainable change. As an Accelare mentor, he uses this experience to develop collaborative Accelare/client teams of who take strategy to design and innovative designs to practical execution.

In addition to publishing numerous strategic planning and leadership articles, he is the lead author of:

Rich is passionate about improving the way leaders take strategy to execution and enjoys collaborating with teams in thinking through new adaptive challenges. Always learning, he continues to write to sharpen business insights.

He is an avid hiker, weekend cook and enjoys traveling to experience different cultures and thinking.

 

Shari Brunette

Shari Brunette

Principal Consultant

Shari Brunette

Shari Brunette

Principal Consultant

Shari joins Accelare with a wealth of experience in developing high-performing teams, maximizing service delivery and customer satisfaction across a diverse business landscape. With over 25 years of experience, she has helped clients realize strategic transformations, improve their internal and external customer experience, and improve their agility to respond.
She has a passion for employee engagement and infuses organizational change practices to raise trust and transparency while also coaching organizations to improve individual and team performance,
Her experience spans manufacturing, retail, hospitality, financial and health care business environments, working with a range of organizations from small not-for-profit companies to global enterprises. She has led global teams and constantly seeks insights that come from multi-cultural teams.
Shari has lead initiatives in several disciplines, including lean practices, business process design, service management, organizational change, strategic assessment, and planning. She also carries certifications in software deployment that can enable foundational business change.
In her spare time, she enjoys gardening, golfing, fishing, reading, and riding horses in the mountains of Wyoming.

Sean Cassidy

Sean Cassidy

Sean Cassidy

Sean Cassidy

Sean is an entry-level consultant who has joined the team to assist more senior members in bringing a challenging project to fruition. He is presently collaborating with staff from the Massachusetts Department of Early Education and Care to develop and go-live with a portal that will streamline the Background Record Check process as well as comply with new federal mandates. Sean is playing a key role on the Communications and Training Team where he develops training materials (PPT Presentations, Webinars, Job Aids) for internal and public use, organizes and facilitates training events at EEC regional offices, creates the handbooks that contain policies and procedures for EEC staff, in addition to on-going training and development of the MA EEC BRC Unit staff and management throughout the Commonwealth.

As a Certified Scrum Master (CSM), Sean knows how to organize and manage cross-functional teams and assist them in executing multiple goals at the same time. More specifically, Scrum is a framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value and Sean knows how to make it happen.

Sean received a bachelor’s degree in Marketing and Real Estate from Villanova University where he worked for the Athletic Operations Department all four years. He also brings with him three year’s experience as an Accounts Receivable Intern in the City of Cambridge Finance Department where he was responsible for direct customer engagement in efforts to educate and resolve inquiries regarding all aspects of the issuance and collection of real estate, personal property, and motor vehicle excise taxes and fees. Additionally, Sean held the position of cashier while working for the City of Cambridge where he was liable for cash management up to $15,000 and processing financial payments up to $5,000,000.

When Sean is not in the office, he enjoys reading about best business practices and influential people. He also enjoys staying active as he is an avid runner with several half marathons under his belt. He aspires to run a full marathon at some point in the future.

Steve McCarthy

Steve McCarthy

Graphics

Steve McCarthy

Steve McCarthy

Graphics

Steve has worked with numerous corporations to create effective, compelling visuals that quickly convey a complex message. He has helped many healthcare insurers communicate their business architecture ideas, and the graphics he has created illuminate the new discipline of business capability modeling. (You can find many of these graphics in the top ranks of image searches in this area.) He also worked with Microsoft to build a catalog of images that support its capability mapping methodology. 

Steve has been creating eye-catching graphics since the early days of the Apple Macintosh and keeps current emerging tools and welcomes new ways to communicate and document ideas. 

Steve has a funny bone and uses it to lighten the mood. He really enjoys a good laugh and often meditates using “Seinfeld” TV episodes. He also enjoys hiking and biking in the great outdoors — and hopes to take up kayaking. 

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Steve Sexton

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Steve Sexton

Over the past 25 years, Steve has developed a track record of advancing execution and business capabilities through numerous strategic, operational, and solution implementation initiatives.

Largely driven through his experience working within High Tech, Services, and Financial Services industries, he helps clients evolve business model design while pragmatically considering the underlying operational details necessary to attain short and long term goals. This often includes working at all levels within major functions including Sales, Delivery, Operations, Finance, and IT.  Equally important, he has strong understanding of cultural dynamics and change management approaches required to successfully deploy solutions.

Prior to his tenure with Accelare, Steve co-founded two firms, NerveWire and serVelocity, and served in various executive roles with Cambridge Technology Partners, NerveWire/Wipro, Cognizant, GlassHouse Technologies, and Project Partners.

Vikas Sachdeva v1

Vikas Sachdeva

Chief Technologist

Vikas Sachdeva v1

Vikas Sachdeva

Chief Technologist

Vikas has over 20 years of experience leading eCommerce, online customer service delivery and digital business transformation at the CIO level. He takes web and mobile initiatives from vision to architecture and from definition to deployment, guided by a strong foundation of Project Management Office (PMO) leadership and customer-focused solutions delivery experience. Overall, he focuses on cloud-based IT, customer journey mapping, mobile-first computing, big data analytics, customer self-service, social collaboration platforms, and engagement of the complete C-suite.

As a champion for customer experience and innovation, he creates comprehensive customer journeys and leads these to implementation, yielding true change and growth represented in maximal operational efficiency and improved customer experience. His many initiatives have won national and company awards.

Recently as a CIO at Edible Arrangements International, Vikas revamped their web and mobile experiences to foster E-Commerce and brick-and-mortar businesses.

At the Hartford Financial Services, he developed a go-forward digital operating model to unify enterprise digital shared services and capabilities. His team managed TheHartford.com and 50 other websites and mobile experiences, all the way from vision to implementation to KPI and performance monitoring.

Before leading digital business transformation with The Hartford, Vikas served as Director of PMO and eBusiness at Novell. Previously, Vikas delivered Novell.com and partner portal on new content management and search platforms. Prior to Novell’s acquisition of the company, he had served Cambridge Technology Partners in Internet, eCommerce, eBusiness, and Mobile architecture roles.

Vikas holds a Master’s degree in computer science from Indian Institute of Science in Bangalore, India, and a Bachelor’s degree in Electrical Engineering with Honors from Malaviya National Institute of Technology in Jaipur, India.

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