Blog

by John Anderson, on Nov 23, 2021 1:28:01 PM

The demand for behavioral health services has been on the rise for many years and has grown exponentially since the beginning of the COVID-19 pandemic. In a recent January 2021 …

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Topics:Digital TransformationPlatform Design EngineeringHealthcare Transformation

by Susan Katz, on Nov 18, 2021 7:15:00 AM

For about the last two decades, more and more corporations have continuously adopted online learning tools in support of their talent development strategies. Online learning not only offers employees increased …

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Topics:The Human Digital ExperiencePeople and Process TransformationLearning and Development

by Matt Donovan, on Nov 16, 2021 8:30:00 AM

Although often desperately needed, business transformation is a daunting and messy process. Even with the best intentions, companies try to implement organization-wide change, but encounter several complex issues that hold …

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Topics:Digital TransformationPeople and Process Transformation

by Chris McLean, on Nov 11, 2021 8:00:00 AM

Do you find that your Customer Satisfaction Surveys (CSAT) and Net Promoter Scores (NPS) are not telling the full story of the customer experience? While these methods are commonly used …

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Topics:Digital TransformationCustomer ExperiencePlatform Design Engineering

by Jennifer Byrnes, on Nov 9, 2021 8:15:00 AM

Questions about our own learning and development run through our minds daily. They surface in team meetings, individual one on ones, and during every organizational change. Delivering effective training and …

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Topics:The Human Digital ExperiencePeople and Process TransformationLearning and Development

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