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by Mark Withington, on Jun 28, 2022 9:15:00 AM

Services vs. Product Over the last forty years we’ve seen great advances in manufacturing management methodologies of tangible goods (e.g., Product) that have leveraged the economies of scale from mass …

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Topics:User Experience

by Chris McLean, on Jun 22, 2022 9:23:23 AM

Selecting the right systems for a business is a tough task that many businesses get wrong. The right system for a business does not just mean the functionality a system …

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by Matt Donovan, on Jun 15, 2022 9:30:00 AM

In recent years, Software-as-a-Service, or SaaS as it is better known, has been one of the leading trends among software providers. Rather than implementing IT systems on servers owned by …

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by Matt Donovan, on Jun 6, 2022 9:30:00 AM

As COVID’s social distancing pushed even the most technology-phobic consumers online, many major retailers had to scramble to extend or expand their existing communication and commerce channels in order to …

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Topics:User Experience

by Mark Withington, on May 31, 2022 9:30:00 AM

How to Maximize Value from a Customer Data Platforms (CDPs) Interest in Customer Data Platforms (CDPs) has skyrocketed as more and more organizations realize they need to provide a seamless …

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Topics:Digital TransformationCustomer Experience

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