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by Richard Lynch, on Sep 15, 2017 11:42:17 AM

More and more of today’s business transactions require customer involvement in the product or service. Customers now print and scan their own airline and movie tickets, perform banking transactions, and …

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by Jeff Scott, on Sep 13, 2017 2:46:38 PM

In my last post, I laid out the first three steps in creating a people centric architecture: 1. creating a rationalized organizational chart, 2. Creating a function model, and 3 …

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by Jeff Scott, on Sep 5, 2017 11:17:49 AM

My previous two posts focused on why a people centric architectural view is important and what a people centric business architecture might include. Since I have never actually seen a …

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