by Harper Vickery, on Apr 29, 2021 2:20:13 PM

When quarantine began, my challenge was “How do I keep myself entertained?” Talk about creative… But I saw it as my chance for me to immerse myself in my artistic …

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Topics:Digital TransformationThe Human Digital ExperienceServiceNowPlatform Design Engineering

by Chris McLean, on Apr 21, 2021 1:36:29 PM

Read Time: 4 minutes We all are customers. On a daily basis, we’re adding products to our Amazon cart or engaging with services offered remotely via digital platforms. Now, whether …

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Topics:Digital TransformationCustomer Experience

by Mark Withington, on Apr 13, 2021 2:53:21 PM

Read Time: 6 minutes Hang with me: what does the world of theatre have to do with customer experience best practices? I think it’s the perfect parallel to understanding the …

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Topics:Digital TransformationCustomer Experience

by Andrea Pohlman, on Apr 8, 2021 7:30:00 AM

XAM? I have to have it! But, wait a minute… what is it? Well, before we tell you about XAM, we have to first get you some background on VAM …

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Topics:Digital TransformationUser ExperienceThe Human Digital ExperienceServiceNowPlatform Design Engineering

by Chris McLean, on Apr 6, 2021 3:14:39 PM

Have you ever seen a Frank Lloyd Wright house? His homes are world famous masterpieces –with eight of them now inscribed as UNESCO world heritage sites. Aside from his unique …

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Topics:Digital TransformationCustomer Experience

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