by Mark Withington, on May 31, 2022 9:30:00 AM

How to Maximize Value from a Customer Data Platforms (CDPs) Interest in Customer Data Platforms (CDPs) has skyrocketed as more and more organizations realize they need to provide a seamless …

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Topics:Digital TransformationCustomer Experience

by Matt Donovan, on May 12, 2022 10:30:00 AM

If you have ever been to the Department of Motor Vehicles, you know how frustrating it is siting in the crowded lobby waiting for your ticket to be called. DMV’s …

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Topics:User Experience

by Mark Withington, on May 3, 2022 10:15:00 AM

Omnichannel customer experience describes a holistic strategy for creating a seamless customer experience (CX) by thoroughly integrating all the points of contact and communication between a supplier and a consumer …

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Topics:Customer Experience

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