Andrew Easterling

Recent Posts by Andrew Easterling:

by Andrew Easterling, on Oct 8, 2020 8:00:00 AM

Creating a differentiated experience requires you to surrender yourself, in a way, to understand how you’re going to delight every customer. A customer typically only calls a contact center when …

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Topics:Digital TransformationAccelerated DevelopmentThe Human Digital ExperienceCustomer ExperiencePlatform Design Engineering

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