Recent Posts by Jack Calhoun:

by Jack Calhoun, on Nov 16, 2020 7:30:00 AM

From homeschooling children to finding a work-life balance, we are experiencing an unprecedented set of challenges for the modern workforce. Since the COVID crisis hit in March, my wife and …

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Topics:Digital TransformationThe Future of WorkCOVID-19SAFE Return to Work

by Jack Calhoun, on Oct 2, 2020 10:58:19 AM

"Do not confuse customer services with customer service.” – Bill Quiseng, Customer Service Speaker and Blogger Recently, I needed help resolving an issue with my father’s estate. I needed access to …

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Topics:Digital TransformationThe Human Digital ExperienceCustomer Experience

by Jack Calhoun, on Sep 11, 2020 1:27:23 PM

The tools for digital transformation are available to every organization and are more accessible at lower costs through “as-a-service” subscription models than ever before. Nearly all digital transformation essentials from …

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Topics:Strategy to ExecutionDigital TransformationEnterprise Strategy

by Jack Calhoun, on Jul 28, 2020 3:15:00 PM

It was the spring of 1990, computers were just starting to be distributed throughout the business - no longer a “mainframe” in the basement. Tim Berners-Lee develops HyperText Markup Language …

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Topics:Strategy to ExecutionDigital TransformationPlatform Design Engineering

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