Jack Calhoun

From homeschooling children to finding a work-life balance, we are experiencing an unprecedented set of challenges for the modern workforce. Since the COVID crisis hit in March, my wife and …

"Do not confuse customer services with customer service.” – Bill Quiseng, Customer Service Speaker and Blogger Recently, I needed help resolving an issue with my father’s estate. I needed access to …

The tools for digital transformation are available to every organization and are more accessible at lower costs through “as-a-service” subscription models than ever before. Everything from hosting, to website development, …

It was the spring of 1990, computers were just starting to be distributed throughout the business - no longer a “mainframe” in the basement. Tim Berners-Lee develops HyperText Markup Language …