Landon Cook

Recent Posts by Landon Cook:

by Landon Cook, on May 19, 2020 4:45:00 PM

Delighting a customer is the highest attainable goal for Customer Experience (CX) professionals, and with the impressive loyalty and growth it generates (article by Toma Kulbytė), it is no surprise …

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Topics:Digital TransformationCity of InnovationChange LeadershipGovernment Transformation

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