Platform Assessment Made Compelling in WorkFit
by Mikyas Aklu, on Dec 13, 2016 3:00:00 PM
In my last blog, Making the Business Case for Platform Change, I highlighted the importance of assessing the implicit cost of not delivering on future-state Capabilities. This analysis should consist of comparing how well both the current and to-be platforms deliver on the entire HR Capability value chain.
Through “custom measures,” WorkFit allows us to visually display how well a cloud-based platform under consideration delivers on an existing Capability like aligning staff plan to workforce strategy and resource needs, or a future-state Capability like using brand to enable inbound, passive recruiting.
Once we assess all platforms under consideration, including the incumbent, we can juxtapose the models to see which solution better delivers Capabilities of interest. As an example, if HR stakeholders deem the High-level Capability, “Match and Engage Talent,” as highly strategic and at the same time grossly under performing in the current state, then custom assessments of new platforms can reveal which solution/s address said Capability the best.
Below, I show simple steps we can take to make such a comparison using WorkFit:
- Decide on how many and which metrics to use in assessing the strength of the platform. In a simplified example, we can score the platform on two metrics: whether it “delivers” or “supports” the Capability in question. In case of “delivers,” it means the application delivers the entire HR Capability and a glitch in the system results in the immediate failure of the Capability’s performance. On the other hand, if the platform only supports the Capability, it facilitates the work but other data or actions outside the application are required.
- Assign corresponding WorkFit scores to each of the identified metrics. In the above example, we can, say, assign a score of 5 if the platform we are assessing “delivers” the Capability in question. A score of 5 will turn the Capability green in the model. Similarly, a score of 3 (yellow-green) signifies the platform “supports” the Capability being assessed.
- For each platform being considered, create a custom measure in WorkFit by clicking on Settings > Capabilities Module Settings > Capability Measures.
- Fill in the name and description of each custom measure by clicking on “click here to create a new category.” The description box could also be a good place where you explain how you defined the metrics and what the corresponding score is for each metric.
- Once we create a custom measure for each platform we are assessing, we can now go to the Capability module to start assessing Capabilities against the platforms in consideration. To do that, go to Capabilities > Capability Assessment and under “Measure View” click on the custom measure you created in the previous steps and assign the appropriate score for each Capability.
- Lastly, repeat step (5) for each custom measure you created in (3) and (4).
In sum, WorkFit has a convenient functionality which allows us to review one or more new platform/s in consideration by mapping it back to the Capability model on how well it delivers on each Capability instance. This can be done by creating and defining a custom measure and scoring each Capability via predefined metrics. Now that you have mapped and assessed on the impact of what each viable platform delivers, you can export the models to compare and contrast specific areas of interest.
Click below to learn how WorkFit can manage your capability planning efforts.