Blog / User Experience

by Jack Calhoun, on Sep 12, 2022 9:30:00 AM

Conventional strategic planning will not work in an era of digital transformation. Arguably one of the most important business processes in an organization is the strategic planning process. In a …

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Topics:User Experience

by Mark Withington, on Aug 23, 2022 10:00:00 AM

Turbocharging OKRs with Operating Model Design In his book, “Measure What Mattersi”, John Doerr described the performance management framework he calls Objectives and Key Results (or OKRs) as having four …

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Topics:User Experience

by Mark Withington, on Jul 18, 2022 10:30:00 AM

Why budgeting must change to accommodate digital transformation In fear of being Amazoned Seventy-eight percent of the CEOs polled in a recent KPMG CEO Outlook survey said, “they need to …

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Topics:User Experience

by Mark Withington, on Jun 28, 2022 9:15:00 AM

Services vs. Product Over the last forty years we’ve seen great advances in manufacturing management methodologies of tangible goods (e.g., Product) that have leveraged the economies of scale from mass …

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Topics:User Experience

by Matt Donovan, on Jun 6, 2022 9:30:00 AM

As COVID’s social distancing pushed even the most technology-phobic consumers online, many major retailers had to scramble to extend or expand their existing communication and commerce channels in order to …

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Topics:User Experience

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