To build a digital culture, your projects need to do 3X more - develop people, process, and technology.
Today’s Project Management Offices and Agile/Scrum techniques have made good progress improving software project delivery – however they are ill-equipped to support the disruptive change that is required to accomplish the mandates of digital transformation.
Projects are the vehicle for not only delivering new technology but the entire change management agenda. Project management requires a 3X change in the EPMO charter from tools to manage technology projects to helping deliver a Digital Culture. Manage your people, process, AND technology with applied learning and change management practices in the context of real projects.
Bring your CX to life with a set of customer psychographic archetypes that pressure test you CX.
A stage-gate well documented process and governance structure to ensure the right services are brought to market on-time and on-budget.
Develop a corporate wide understanding of what your customers are doing.
Use the concepts of Behavioral Economics to focus upon the Customer’s heuristic decision process and ‘Nudge” them toward our desired outcome.
Document your CX for execution and sign-off before project teams engage.
Learn to improve your personal productivity with an Agile approach! Use these expert insights and techniques to break your tasks into achievable goals.
Read this article →Learn how we built a new EPMO supported by executive leadership, bringing new capabilities to the organization that gave them the ability to stay agile and make decisions effectively across the enterprise, while executing their strategic plan.
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