3 Challenges of Digital Disruption & How to Overcome Them
We are amidst a rapidly evolving digital age, and it’s not slowing down. Every industry and business encounters daunting challenges and exciting opportunities with each technological advancement. This phenomenon rightly earns the name digital disruption. In this blog, we discuss how to meet the three critical challenges of digital disruption, giving you the tools to […]
What is the Total Cost of Ownership and Why Is It Important?
The total cost of ownership, TCO, is used to calculate the true cost of a product, which includes its purchase price, and other costs associated with its implementation. A key feature of TCO is its ability to reveal “hidden” costs associated with a product. TCO is also used to show the value of a product […]
System Selection: Selecting the Right Systems for Your Business
Selecting the right systems for a business is a tough task that many businesses get wrong. The right system for a business does not just mean the functionality a system can provide. There are more details businesses should be considering, and there are a few best practices and steps businesses can follow that will ensure […]
What is SaaS Procurement and Do You Need It for Your Business?
In recent years, Software-as-a-Service, or SaaS as it is better known, has been one of the leading trends among software providers. Rather than implementing IT systems on servers owned by customers and having to implement costly upgrades, software vendors maintain control of their applications and sell licenses for access to their customers. While this approach […]
Strategy Execution 101 Guide: What is Strategy Execution?
An organization’s success is made or broken by its ability to execute its strategies successfully. Simply stated, strategy execution is the process of carrying out activities to complete objectives outlined by an organization over a distinct period. While generally apparent in its definition, many organizations struggle to achieve the objectives they set out to accomplish. […]
What is Omnichannel Customer Experience and Why is it Essential
Omnichannel customer experience describes a holistic strategy for creating a seamless customer experience (CX) by thoroughly integrating all the points of contact and communication between a supplier and a consumer. By now, nearly everyone understands the need for multiple ‘pathways’, or omnichannel commerce between consumers and suppliers. One need look no further than the plight […]
Digital Disruption 101: What is a Digital Disruption Maturity Model?
The buzz about artificial intelligence (AI), Big Data, the Internet of Things (IoT), and other new digital technologies is permeating every industry at an unprecedented pace. Every business seems to have a different response to evolving technologies. Some choose to make upgrades gradually, others dash to embrace every innovation, and others carry on as if […]
What is Digital Disruption? A Guide for Business Leaders
The business landscape is a constant tidal wave, and those caught unprepared by the next shift risk getting swept away. That’s where digital disruption comes in – a force reshaping industries and challenging traditional models through the power of technology. But what exactly is it, and how can you navigate its currents towards success? In […]
How Digital Disruption Impacts Businesses: Ways & Examples
We live in a time of radical business evolution. Technological innovations are fundamentally changing industries, businesses, and customer journeys. This major shake-up is aptly named digital disruption for its ability to do everything from disturbing to reinvigorating how we do business. And there is no time like now to ask, “How does digital disruption impact […]
Building a Digital Transformation Strategy: 4 Principles
Today’s business world is on the cusp of rapid transformation. One must look no further than ChatGPT to sense the ground shifting beneath them. Digital transformation – the deliberate act of embracing new technologies such as AI, IoT, Big Data, etc., to transform your business model – is no longer a topic for future discussion […]