City of Innovation

A source for pioneering digital workflows on the ServiceNow platform and connections to the community of organizations that use them.

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Vaccine Administration Management

Objectives & Key Results

Voter Registration & Absentee Ballots

Project Portfolio Management

Health Services: Milk Bank Donation 

K20 Showcase: Back to Work

Back to Work Permitting

Filing an Unemployment Claim

COVID-19 Service Portal

COVID-19 Text 311

Case Review and Update Notifications

Utilizing ServiceNow for Scheduling

Work Order Creation Workflow

Variance Team Review Process

Text 311 Features

Service Portal Introduction