How to Measure Digital Transformation: 4 Metrics to Track
Digital transformation involves fundamentally changing how your organization delivers value to customers. But how do you know if your transformation efforts are working? The right metrics can tell you whether you’re moving in the right direction or need to adjust course. Here’s what you need to track: Customer Obsession Yield Number (COYN) The Customer Obsession […]
10 Digital Transformation Challenges + Proposed Solutions
Organizations face numerous complex challenges that can make or break their success. These challenges, from technical integration hurdles to sustainability concerns, require strategic solutions that align technology, people, and processes. At Accelare, we understand the hurdles organizations face in navigating digital transformation. Our approach helps you tackle these challenges head-on through our proven Hi-Def Operating […]
AI-Driven Organizations, Cybersecurity Shifts, and Blockchain’s Future
The State of Innovation – February 2025 The AI Organization Not to sound like a bandwagon fan, but AI is really changing the world of work. One could argue about all of the downsides and compute power needed to run these models, but you can’t argue with the dramatic impact AI is having on businesses […]
How To Engage Your Audience Through Customer Experience Design
Every customer interaction tells a story that unfolds across touchpoints, channels, and time. Whether that story delights or disappoints depends on how well you’ve designed and orchestrated the customer experience. This guide walks you through the essential elements of customer experience design, from journey mapping and behavioral economics to measurement and optimization. Learn how to […]
Traditional SDLC vs. Prescriptive Design: A Comparison Guide
Organizations face a paradox: how to transform their operations while maintaining day-to-day efficiency. Traditional systems development lifecycle (SDLC) models, while methodical, often fall short in addressing the demands of the kinds of technological and strategic change standard today. This is where prescriptive design shines. It’s a forward-thinking framework that bridges the gap between business objectives […]
What is PaaS? A Definitive Guide
Managing complex systems and delivering seamless customer experiences can feel like navigating a maze of disconnected data and tools. Platform as a Service (PaaS) improves siloed systems and workflows by acting as a “single pane of glass.” With PaaS, legacy systems and modern applications integrate neatly into one cohesive platform. In this guide, we discuss […]
Business Architecture: 5 Elements for a Successful Strategy
A well-defined business architecture is essential for organizations looking to bridge the gap between strategy and execution. Business architecture is a comprehensive framework that integrates various functions across departments, ensuring a cohesive approach to achieving business objectives. By leveraging this discipline, companies can align people, processes, and technology to optimize value creation and navigate today’s […]
What is a Customer Experience Strategy?
What if every time your customers engage with your business, they feel satisfied, appreciated, and understood? Implementing a thoughtful customer experience strategy ensures just this, but mastering the art of customer experience is easier said than done. Join us as we explore the transformative impact of effective customer experience strategies that leverage data, technology, and […]
3 Crucial Steps To Prepare For Digital Disruption
Digital disruption speaks of the profound impact technology is having and will have on business and society in general. No one can walk away from their first interaction with generative AI (e.g., ChatGPT, Gemini) without experiencing an “Ah-ha moment” acknowledging that things are about to change… really fast.For organizations, recognizing the early signs of disruption […]