Roles and Responsibilities of Business Architect
NOTE: When I refer to “Business Architects” here, I am referring to anyone playing the role of the business architect. This could be business managers, enterprise architects, business analysts, strategists, etc. We don’t need the title of business architect to be one. When we do “business architecture things” we are acting as business architects. What […]
How to Improve Your Personal Productivity With an Agile Approach
Here at Accelare, we know how to help companies improve their productivity at the corporate level through digital transformation. But any organization’s productivity is based on its employees’ individual productivity levels. And, with working remotely becoming widespread, we imagine it’s a question you’d like answered. In this article, we will answer the following questions: What […]
The Evolution of the Service Economy
Enterprise Resource Planning (ERP) has become the nervous system for nearly every organization big and small. Fundamentally ERP links functional business groups (Sales, Accounting, Marketing, HR, Production, etc.) through a centralized shared data model as a means of coordinating the Division of Labor first referenced in Adam Smith’s Pin Factory. ERP’s origins come from concepts first […]
A Transformation Manifesto
By Richard Lynch and Jack Calhoun Our colleagues, Jim Champy and the late Mike Hammer provocatively used the term “manifesto” in their book, “Reengineering the Corporation: A Manifesto for Business Revolution.” We believe an amendment is needed. We proposed the following tenets are needed to transform obsolete business models: For more information on Transformation, we welcome […]
Crack the Code: 3 Ways to Improve Business-to-Government Communication
Years ago when I was a Case Manager at the Tennessee Department of Human Services, I encountered a problem while determining a customer’s eligibility for benefits. The numbers were not adding up, and I couldn’t figure out why, so I approached my supervisor. I still remember how quickly she identified the problem, and how casually she […]
The 4 Moments of Truth on the Customer Journey in the Service World
The last time you bought health insurance, financial services, a driver’s license, internet/mobile phone services, or for that matter any service, did you feel like your online customer journey was well designed and mapped out? Or did you feel like a customer experience (Cx) pioneer “boldly going where no customer had gone before”? What are […]
Build a Better Business: Balance Employee Needs and Business Needs
Throughout our SAFE Return to Work series, we’ve discussed the many business challenges raised by the COVID-19 pandemic. One of the most top of mind issues is whether remote work is working. We think it is. We also think there’s still a lot of room for improvement, but take this one step further and ask a […]
Strategy Execution Framework: How to Effectively Execute a Strategy
Successfully leading an organization today requires an effective strategy execution framework. Like a tomato plant needs a frame to grow and bear fruit, your organization requires a structure or framework to support your strategy execution. This article will discuss the two aspects of a successful strategy execution framework: clear articulation and operational alignment. What is a […]
What is the Impact of Strategic Learning and Development?
One of the critical factors in your business transformation success is whether your people can unlock the potential allowed by your business processes and your technology. Regardless of industry, even the most advanced technologies and efficient processes fail to deliver value if they rely on employees that don’t know how to leverage them appropriately. The solution to […]
The Strategy Clarification Process, Part 2
A few months ago I completed a round of in-depth research on the current state of business architecture practices. One of the areas I looked into was the business architect’s role in strategy execution. I found that most established and successful business architecture practices are deeply engaged in developing their organization’s strategy execution process. This […]