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A new kind of health plan built on the idea that insurance companies can work better. With over 30 years of experience, AllWays Health Partners comes from a tradition of innovation, value, and customer service created from the combined strengths of Neighborhood Health Plan and Partners HealthCare.
Recruit 1400 Behavioral Health Providers into the AllWays Health Partners Provider Network in a six-month time frame.
As part of AllWays Health Partners' Provider Growth Strategy plan, the Provider Network operations embarked on a digital transformation project to improve operational efficiencies, design a new Provider acquisition model, and reengineer legacy processes and systems to support commercial member growth. The primary drivers for this digital transformation were:
The approach for this engagement was to utilize the Strategy to Execution process at the "Business area". The Accelare team Identified key processes, both core (External Facing) and operating (Internal back-office) that were necessary to execute and deliver the Network Team's differentiated growth vision and Provider acquisition target. Accelare leveraged the Enterprise Fitness framework and S2E Process to:
The project team, comprised of Accelare and AllWays Health resources , utilized the Strategy-to-Execution Process to clarify the vision and strategy design for these new processes. Utilizing the WorkFit software and the Hubspot software platform, the team designed a set of unique and highly effective digital processes that leveraged personalized content to:
Once completed, this solution served as the navigational compass and value differentiation to compete in the Commercial Insurance market.
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