by Matt Donovan, on Apr 29, 2022 4:30:00 PM
Perhaps the best setting to view how process impacts customer experience is in a restaurant. Any flaw in service or in the kitchen directly affects the customer at the table …
Read Storyby Matt Donovan, on Apr 28, 2022 2:19:00 PM
What is the Total Cost of Ownership and Why Is It Important? The total cost of ownership, TCO, is used to calculate the true cost of a product, which includes …
Read Storyby Matt Donovan, on Apr 5, 2022 9:30:00 AM
It is IT’s job to enable the business objectives at every organization, plain and simple. Sometimes this job looks like purchasing and building a new application to automate a painful …
Read Story