Blog / Accelerated Development

by Andrew Easterling, on Oct 8, 2020 8:00:00 AM

Creating a differentiated experience requires you to surrender yourself, in a way, to understand how you’re going to delight every customer. A customer typically only calls a contact center when …

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Topics:Digital TransformationAccelerated DevelopmentThe Human Digital ExperienceCustomer ExperiencePlatform Design Engineering

by William Scott, on Aug 10, 2020 11:58:45 AM

Customers are becoming more and more reliant on multi-channel technologies – mobile devices, social media, and beyond – for their brand interactions. So naturally, the habits and business practices for …

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Topics:Digital TransformationAccelerated DevelopmentCustomer ExperienceServiceNowPlatform Design Engineering

by Accelerated Development, on Jun 10, 2020 5:35:12 PM

Looking for a way to streamline tasks that engage your end user? Modals are the answer. If implemented correctly, they are a seamless way to create an effective interface element that ultimately helps the user complete items quickly …

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Topics:Strategy to ExecutionAccelerated DevelopmentUser ExperienceServiceNowPlatform Design Engineering

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