As a trusted ServiceNow Premier Partner, we push the boundaries of your team and platform capabilities with critical thinking through the customer lens.
Placing the Customer's Experience (CX) as the standard for success, Accelare leverages our patented ‘S2E’ process to ensure a holistic implementation to ultimately deliver the value outcomes of adoption, self-service, faster resolution time and engaged agents.
It takes an end-to-end examination of your customer's journey - from your processes, the people who execute them and the technology that supports them.Read this Article →
Bring your field service capabilities into the modern era and deliver differentiated service quality by managing location-based work efficiently and effectively through the automation of work assignments to resources with availability and the required skills for the diverse tasks at hand.
Start your digital transformation journey with your one stop shop solution to improving productivity and delivering valuable insights that will delight the customer. Our approach helps you deliver success with consistent processes and efficiency gains via automated workflows, transparency and accountability via actionable reports & dashboards.
Accelare’s drives unparalleled value of ITBM in delivering a continuous planning process to changing environments and priorities, engaging employees, and planning to demand with your customer’s highest priorities in mind.
Comprehensive vaccination management solutions that enhance the experience for the citizen, provider, and clinician alike.
We provide a scalable solution that handles the complexity of vaccine administration with mass-scheduling capabilities to support unprecedented appointment volumes by leveraging the power of the ServiceNow platform.Learn More →
Let us show you what your machine can do. Pioneer solutions by reimagining your capabilities on the NOW platform to transform the way your citizens and users interact with you. Explore our full video series library to see the seamless end-to-end possibilities on the NOW platform.
Follow the journey of vaccine management through the eyes of a citizen, healthcare employee, and administrator. See the end-to-end possibilities from these three personas, leveraging countless capabilities all with the power of the ServiceNow platform.Watch Here →
We are excited to announce ServiceNow has showcased our Back to Work Permitting solution as part of Knowledge 2020! Click below to watch an overview of our digital solution for back to work permitting, you don't want to miss it!Watch Here →
This video will demonstrate a citizen’s ability to search for, obtain information on, and schedule appointments via their mobile device leveraging the City’s 311 Services.Watch Here →