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Make the NOW Platform Work for You

Empower your users with intuitive designs and scalable impact on a single platform. Let us show your full potential.

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Our Premier ServiceNow Partnership

As a trusted ServiceNow Premier Partner, we push the boundaries of your team and platform capabilities with critical thinking through the customer lens.

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Customer Service Management

Field Service Management

IT Service Management

IT Business Management

Vaccine Management

Customer Service Management (CSM)

Connected Customer Experiences

Placing the Customer's Experience (CX) as the standard for success, Accelare leverages our patented ‘S2E’ process to ensure a holistic implementation to ultimately deliver the value outcomes of adoption, self-service, faster resolution time and engaged agents.

 

The Shift Left E-Book

Are You Ready to 'Shift Left'?

Download our complimentary e-book filled with key customer experience statistics, CX expert insights, and more!

Download Here →
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Help Needs HELP: 3 Elements That Will Save Your Customer Service

It takes an end-to-end examination of your customer's journey - from your processes, the people who execute them and the technology that supports them.

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Field Service Management

Efficient & Modern Personnel Deployment

Bring your field service capabilities into the modern era and deliver differentiated service quality by managing location-based work efficiently and effectively through the automation of work assignments to resources with availability and the required skills for the diverse tasks at hand.

IT Service Management

Innovate & Scale the Way You Deliver IT

Start your digital transformation journey with your one stop shop solution to improving productivity and delivering valuable insights that will delight the customer. Our approach helps you deliver success with consistent processes and efficiency gains via automated workflows, transparency and accountability via actionable reports & dashboards.

IT Business Management

Enable Organizational Agility

Accelare’s drives unparalleled value of ITBM in delivering a continuous planning process to changing environments and priorities, engaging employees, and planning to demand with your customer’s highest priorities in mind.

Vaccine Management

Rapidly Adapt with a Team that Truly Cares

Comprehensive vaccination management solutions that enhance the experience for the citizen, provider, and clinician alike.

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ServiceNow's VAM Solution

Our estimated 5-day timeframe for configuration and implementation of ServiceNow's Vaccine Administration Management application (VAM). 

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Vaccine Distribution Management

We provide a scalable solution that handles the complexity of vaccine administration with mass-scheduling capabilities to support unprecedented appointment volumes by leveraging the power of the ServiceNow platform.

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Celebrating Our Customers' Success

For our customer success stories in partnership with ServiceNow, click here →

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Welcome to the City of Innovation

Let us show you what your machine can do. Pioneer solutions by reimagining your capabilities on the NOW platform to transform the way your citizens and users interact with you. Explore our full video series library to see the seamless end-to-end possibilities on the NOW platform.

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Vaccine Distribution Management

Follow the journey of vaccine management through the eyes of a citizen, healthcare employee, and administrator. See the end-to-end possibilities from these three personas, leveraging countless capabilities all with the power of the ServiceNow platform.

Watch Here →
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K20 Showcase: Back to Work

We are excited to announce ServiceNow has showcased our Back to Work Permitting solution as part of Knowledge 2020! Click below to watch an overview of our digital solution for back to work permitting, you don't want to miss it!

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COVID-19 Text 311

COVID-19 Text 311

This video will demonstrate a citizen’s ability to search for, obtain information on, and schedule appointments via their mobile device leveraging the City’s 311 Services.

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Become a ServiceNow Design Engineer

At Accelareour developers are leaders - thinking strategically about how to best leverage the power of the ServiceNow platform for the greatest impact. With every client, we transform processes to deliver breakthroughs results leveraging empowering our developers to call the shots and own strategic platform design. Ready to take the next step? Click to learn more about what it takes to become a design engineer! 

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The team always responds in a timely manner and very helpful with all of our requests and questions. They have taken time out of their crazy schedule to give us guidance and direction on things – which we are grateful for.

Colleen Hase, Director of Information Technology at Second Harvest Heartland

Your team was instrumental in the success of this program and certainly the key in allowing us to spread more hope one shot at a time! Thank you!

Meghan Delgado, EHS Manager at a Nationally-Ranked Health System

The most defining quality about the Accelare Team is their dedication to the client and shared interest in the client’s success. From the start, the entire Accelare Team exemplified great customer service. But what truly made our experience was that our teams joined together as one.

Dr. Lisa Stellwagen, Executive Director of University of California Health Milk Bank

Accelare is very different from other ServiceNow partners in our area. They care more about the relationship & making sure that they are meeting our needs as opposed to having us ‘fit’ into how they do business.

Colleen Hase, Director of Information Technology at Second Harvest Heartland

The Accelare Team became attached to our mission. Our wins, even outside of the ServiceNow build, became their wins. They cheered us on during the very busy opening of the Milk Bank. And eventually we were celebrating each other’s personal life wins!

Dr. Lisa Stellwagen, Executive Director of University of California Health Milk Bank

See for Yourself

Watch University of California Health Milk Bank Go Live!