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Traditional requirements gathering and systems design delivers automation. Digital transformation requires design engineers; platform masters who deliver breakthrough process designs.
Too often, organizations get caught in the trap of solving business problems in silos – solely based on their current pain points – when designing for the future.
This tactical thinking puts roadblocks in the way of understanding how systems – process, technology, people, data and culture – work together from and end-to-end customer perspective, putting barriers between cross-functional effectiveness and efficiency for the enterprise, as well as from a Customer Experience impact perspective.
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Unleash the full potential of your NOW platform by maximizing your capabilities to create a seamless end-to-end experience. Through the customer experience lens, discover innovative digital workflows using Customer Service Management, Field Service Management, IT Business Management, and IT Service Management.
Accelare offers a variety of solutions to meet your needs and solve the greatest workflow challenge of our time. Let us equip you with the tools and processes to focus on patient engagement and provider management to overcome distribution, administration, and monitoring challenges.
Welcome to the City of Innovation! Follow us on the citizen journey to experience intuitive digital workflows and unlock your NOW platform potential.
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Explore how chatbots can transform the customer experience. Learn about the three benefits of implementing ServiceNow's Virtual Agent.
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